Policy file
Returns & exchanges.
Made for you, not for a shelf
Every garment is printed on demand — it doesn't exist until you order it. Because of that, we can't accept returns or exchanges for change of mind or sizing. Check the size details on each product page before you commit; if you're between sizes, size up.
Damaged, defective, or wrong item
If something arrives misprinted, damaged, or it's not what you ordered, that's on us. Contact us within 30 days of delivery with your order number (AC-XXXXXX) and clear photos of the issue, and we'll send a free replacement or issue a full refund — your call.
Lost in transit
If tracking stalls and your order never shows, get in touch. Once the carrier confirms a loss, we reprint and reship at no cost.
Cancellations
You can cancel or change an order within 12 hours of placing it, before production begins. After that the machines are already running.
